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The Guide game scores are represented by a Wave, which indicates how easy or difficult the person experienced the game, and therefore what Wave of products that person might enjoy: Light, Exciting, or Epic. One can always choose Vacation, which appeals to anyone at rest or who wants something very simple and easy to use. At the end of the Guide game you're playing, if you wish to shop around at MemoryBeach, you can indicate what other features you might desire. Those products will appear based on your Wave, and the features you chose.
We only store your Guide scores at MemoryBeach if you wish us to. We do not share your MemoryBeach Guide scores. If we are engaging in any type of review of our data, it's only to see how well our questions or games are doing. We do not personally identify you by name, but instead substitute an ID for your log in credentials when we look at our data in aggregate.
Here are some questions we might ask when looking at aggregate data (never individual data):
1. Do the questions seem either too hard, or too easy, so that they aren't fun, or, they aren't helping people make good product choices? In other words, maybe we can eliminate those that really don't work for people either way.
2. Do our Guide results truly help people choose products that work for them? When you sign up for LifeGuard support, we will make sure that you enjoy your product(s) to their utmost. If we find that a Guide game misled you to the wrong product, we'll go back and fix our game. It's that simple.
3. Time to time, we might want to learn about a Guide game or MemoryBeach product in more depth. At MemoryBeach, if we decide to undertake more formal research, we will do the following with our best efforts:
We all have memory concerns from time to time. If you feel you need more help, please contact your medical provider. LifeGuards are specially-trained individuals, who have access to more general resources for people with questions about memory and health concerns, such as those organizations below whose mission is to provide people with information they need: