Welcome. Please refer to our Cookie Policy to learn about your digital privacy and how to protect it when visiting MemoryBeach.

Privacy and Security Policy

Thank you for choosing MemoryBeach. It is our first priority to ensure the security and privacy of your transactions with us.


Customer orders are completely secure and our customer information is kept private. All credit card and personal information provided to us is transmitted securely using SSL encryption.


Any information gatthered from our customers about scores in The Guide games are kept securely and confidential.  


We will not share any specific or detailed information about our customers' Guide scores with any third parties under any circumstances.  


MemoryBeach.com digitally transcribes each call to our 888 number and through the use of our LifeGuard services. We will not share any specific or detailed information about our customers' digital transcriptions with any third parties under any circumstances unless that customer has identified in writing that they wish a trusted third party to have access to those transcriptions.  


Cancellation of any service on MemoryBeach.com does not obligate MemoryBeach Company to discontinue analyzing data collected from registered or passive users in any prior or future research or analytical study.





This Privacy Policy also governs the manner in which memorybeach.com collects, uses, maintains and discloses information collected from users (each, a "User") of the memorybeach.com website ("Site"). This privacy policy applies to the Site and all products and services offered by memorybeach.com.




We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply identification information, except that it may prevent them from engaging in certain Site related activities.




We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.




Our Site may use "cookies" to enhance the User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.


For each visitor to MemoryBeach.Com or The GUide, we use Google Analytics and other software programs to collect your IP address and web browser user agent.




Memorybeach.com may collect and use Users personal information for the following purposes:


  • To improve Customer Service


       Information you provide helps us respond to your customer service requests and support needs more efficiently.


  • To personalize the User experience


       We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.


  • To improve our Sites MemoryBeach.com and guide.memorybeach.com


       We may use feedback you provide to improve our products and services.


  • To process payments


We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.


  • To run a promotion, contest, survey or other Site feature


       To send Users information they agreed to receive about topics we think will be of interest to them.


  • To send periodic emails


We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, they may do so by contacting us via our Site.


  • To publish or present research


Larger research studies may be published from time to time for professional conferences.


To participate in a more formal research study, for which research participants and/or their guardians will be given additional privacy protections and compensation, please contact us: contactus@memorybeach.com.





We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.


Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.




We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. 


We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.


You agree to keep all registration information including name, address, log in, and passwords confidential and secure. 




Memorybeach.com has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.




By using the memorybeach.com Site and The Guide Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.




If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us: contactus@memorybeach.com.